Wi-Fi everywhere!

Over the past year, more and more ShawOpen Wi-Fi hotspots have been popping up everywhere around Metro Vancouver.

This is incredibly useful for Shaw customers (like me) because it’s so easy to find reliable Wi-Fi access anywhere we go.  If you’re a Shaw internet customer, you get to save several devices so that they can automatically connect to the network without having to login through the portal.

Telus is starting to form their own network as well, under the names #TELUS and #TELUSDirect.  The one advantage they have is that for Telus customers, #TELUSDirect is a secured Wi-Fi network, whereas ShawOpen is an open unsecured network.

I’m hoping that Shaw will consider providing a secure network for customers, but until then we’ll have to use our own VPN services to secure the Wi-Fi connection.

Shaw Upgrades Internet Speed

My ISP, Shaw Cable, is upgrading the internet speed of their plans.  The plan we’re on is getting a speed boost from 5Mb/s to 7.5Mb/s.  Also, they are adding the “PowerBoost” technology free on our accounts which boosts download speed double for the first 10MB of the download.

We have great news for you! Shaw is committed to bringing you the very best products and services, and that includes the FASTEST Internet at the best value. As a result we are making significant upgrades to our network in your area which will allow us to increase your Shaw High-Speed Internet download speed by 50%, from 5 Mbps to 7.5 Mbps! This will not affect your monthly cost for High-Speed Internet; your bill will remain exactly the same.

What you will notice is how much faster you can download photos, videos and large files, giving you the best online experience.

And, not only are we making your Internet faster, we’re also including PowerBoost™, an extra burst of speed when downloading, at no extra charge. The best part is you don’t have to do a thing. It will all happen automatically.

Our network upgrades will take place and change over the next month. Once we have completed the upgrade in your area we will notify you by email to let you know.

We hope that you enjoy the 50% download speed increase.


According to the WorldPoliticsReview blog, in 2007 the countries which averaged top broadband speed were Japan and Korea, over 50Mb/s at very small cost per Mb/s.  Second class countries were Finland, Sweden, and France, averaging 20Mb/s.  Canada sits 8th on the list for average speed, but we’re down at #15 for price per Mb/s.  The US are #15 in terms of speed, but #6 in terms of cost.  Again this data is from 2007 so much could have changed since then.

Can we catch up to Japan and Korea soon? 🙂

FatCow Sales Live Chat

I was just evaluating some popular hosting packages on the Internet and I somehow came across FatCow. So I was just asking a simple question to FatCow hosting sales about the control panel software they use, and here is the result.  I’ve removed the live chat agent’s name and replaced it with “Agent”.

Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.

You are now chatting with ‘Agent’

Agent: Hi Dennis

Agent: Sorry about  the hold

Agent: How can I help you today?

Dennis: What control panel software do you use?

A few minutes elapses here.

Dennis: Hello?

Agent: one moment

Agent: c-panel

Dennis: What version?

Agent: one moment let me verify

Another few minutes tick by…

Dennis: Hello?

Agent: still verifying

After a minute or so:

Chat session has been terminated by the site operator.